The standard of care for AI decisions

Soma
One-day, cross-functional workshops

Your team's AI Care Guide,
built in one day.

Your team keeps a style guide for its code, a design system for its UI, brand guidelines for its voice. Now a model decides who gets hired, lent to, or seen — and for those decisions the shelf is empty. In one room — product, risk, and engineering, together.

Explore the Guide →
Book a workshop → Refundable deposit holds your date
Your standards shelf
Engineering
Style Guide
Two-space indent
No default exports
Errors, never silent
In place
Product & Design
Design System
Eight-point grid
One accent colour
AA contrast, always
In place
Marketing
Brand Guidelines
Plain words
No jargon
One voice
In place
UnwrittenFor the decisions
your AI makes
EngineeringProductRisk
AI Care Guideyour team's, in its own words
iCompetence — the bar it must clear
iiCandor — what the person is told
iiiRecourse — a human back in the loop
ivNon-abandonment — who watches it, after
Written · day one
Already agreed
One reference the whole team agreed to, in the room — so you can keep coming back to it, together, long after the day ends.
Written in a day
The workshop runs the room. Your team writes the guide.
Why it takes the whole room

The same decision, read five different ways.

A model declines a loan, and every team reads that one decision in its own language — and no one is reading it for the person it lands on. The AI Care Guide is the reading they write together.

See all four duties in the Guide →

Watch one decision split
One decision"A loan application is auto-declined."
EngineeringA threshold at 0.80 confidence.
ProductA step in the funnel that converts.
RiskExposure kept off the book.
LegalDefensible, on paper.
SupportThe call you'll take at 4pm.
The personTold no — with no reason, and no way back.
Five readings. Not one of them is the sixth.→ your AI Care Guide
What it's quietly worth

The document is the small part. This is the rest.

What gets easier the day your team is finally reading from the same page.

Friday, 4:51pm

An edge case nobody's seen lands in the queue. Nobody calls a meeting — the answer's already written down.

For your team's Friday nights
A new hire's first week

They learn how you handle the hard calls from one page — not three months spelunking old Slack threads.

For the people you hire
On the sales call

"So how does your AI actually decide?" You send a link — not a nervous follow-up email.

For the clients sizing you up
When the road bends

An aligned team is an aware team. It can take a sharp turn without spinning out.

For whatever comes next
The workshop · one day

Written in a day. In one room.

Not a policy handed down from one corner. Brand, product, risk, and engineering at one table — leaving with a guide they all signed.

Morning

Name the automated duties

Agree the bar to clear, what the person is told, the way back to a human, who watches it after.

Midday

Map current & future decisions

The calls your systems make today — and the ones coming — pulled onto the table, where every function sees them at once.

Afternoon

Write & share

Your AI Care Guide, in your own words, owned across functions — and shared so no one re-litigates it later.

See how the day runs → Refundable deposit holds your date
EngineeringProductRisk
AI Care Guideyour team's, in its own words
iCompetence — the bar it must clear
iiCandor — what the person is told
iiiRecourse — a human back in the loop
ivNon-abandonment — who watches it, after
Written · day one

What you leave holding at 5pm.

One more way in

The idea that started Soma.

The founding note · free to read

You automated the decision. You did not automate away the duty of care.

Long before machines, anyone whose work could alter a life was held to a standard. The deciding moved to a model; the duty didn't disappear — it landed on no one. The note that started Soma.

Read the note →

Write the one standard
you don't have yet.

One day in the room. Your team's AI Care Guide in hand by the end of it.

Book a workshop →

Refundable deposit, or a 20-minute call first — no pressure